Thank you for your interest in the products and services of Kooduu.com. This Limited Warranty applies to, and only to, physical goods purchased from the website www.kooduu.com. If you have purchase your Kooduu product in a store or website other than the official Kooduu website, please contact this reseller first before submitting a warranty and return request.

• What does this Limited Warranty cover? This Limited Warranty covers defects in materials and workmanship under normal use during the Warranty Period. During the Warranty Period, Kooduu will repair or replace, free of charge, any Product or part of a Product that, under normal use and service, proves to be defective in material or workmanship.

• What will we do to correct problems? Kooduu will either repair the product at no charge, using new or refurbished replacement parts. In some cases we can decide to refund you the purchase.

• How long does the warranty last? The warranty period for physical goods purchased from www.kooduu.com is 2 years from the date of purchase. A replacement physical good or part resumes the remaining warranty of the original physical good or 180 days from the date of replacement or repair, whichever is longer.

• What is not covered by this Limited Warranty? This limited warranty does not cover problems caused by: Conditions, malfunctions, or damage not due to defects in materials or workmanship

• What must you do? To obtain warranty service, you must first contact us and have your Kooduu order number ready, to determine the problem and the best solution for you. So please fill in the Return Request form and we will start the warranty process and get back to you as soon as possible. (normally we respond within 1-2 business days)

• If you have any questions, please contact us directly bij Phone, Chat or Email.